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issues with openvpn connection

I'm trying to connect to my lab as attacker. My lab is on (AdminBox rebooted several times) and I can't connect to my lab. Is there an option that i missed?. I create openvpn conf on my profile for linux (using kali to connect).
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Terminated VM

One of the VMs in my training course is shown as "Terminated". I can't access any of the options to Start or Snapshot - they are greyed out. How do I restart this VM?
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Lab stuck at "Templating"

Hello, I tried to create a template of my lab but it seems stuck at "templating". I can not find any way to stop this process. Is there anything I can do? I can not see anything happening on the aws side either. Best, Martin
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Multiple community accounts connected to single AWS account?

I see that it is recommended to have a dedicated AWS account for SnapLabs. This of course implies one snaplab account <-> one aws account. Is that a requirement or can you have multiple snaplab accounts connected to a single aws account? snaplab account 1 | |----------------> aws account | snaplab account 2

Stuck at Launching Labs

I have a problem with launching either shirt corp or eagle bank in the sense that most of the VMs are stuck at launching state and didnt even get created at AWS EC2 instances, i've incresaed my cpu to 120 vcpu but still have face the problem. A little help would be appreciated. Thank you.

wkstn-2069.child.rto.local doestn reconnect

Hello, The machine wkstn-2069.child.rto.local is not connecting and I am losing exam time, I have tried restarting it, stopping it and starting it again and nothing, any solution? Thank you!

Creating a snapshot

How can i create a snapshot for the environement?
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On Snaplabs-AD-quickstart how does one login to admin box?

On Snaplabs-AD-quickstart how does one login to admin box? I'm using AD Quickstart - Server 2019 Functional Level template

Shirt corps not accesible

Hi, I have launched shirt corp themed , but some machine including admin machine are not getting up. Please resolve

Unable to GUI or SSH into Machines.

``` Failed to connect to remote access server. If you've just powered on your lab environment, please try again in a few minutes.``` This is the Error message I get whenever I try to SSH or GUI login into a Machine I have inside a lab. I am able to connect to the machines with the vpn/public IP setup/ but unable to get the browser based Guacamole Login screen. This Happens only with one Lab, My other lab is working fine. I tried Rebooting the Lab.