Snap Labs Account Management

Update your profile, upgrade to Professional, or delete your account.

Managing your Profile

To manage your user profile, select the Settings icon in the bottom left of the dashboard. You can edit your Snap Labs display name, enable/disable MFA, or change your password.

Password Management

To change your current password select Change, enter your current password, and choose a new password for the application.

If you've forgotten your password, select "Forgot your password?" from the login page and enter the email registered with Snap Labs. We'll send you an email with a temporary password which you'll be required to change upon logging in.


Password Requirements

Be sure to select a strong password! At a minimum your password must be 8 characters long, and include the following characters:

  • Uppercase
  • Lowercase
  • Number
  • Special

Multifactor Authentication

Snap Labs also supports MFA. To enable MFA, select Enable from the Account Settings page and scan the QR Code in your preferred authenticator application (Google Authenticator, DUO, Authy, etc.). Then, enter the TOTP to confirm your MFA setup.

You may also Disable MFA at any time.

Upgrading to Professional (Coming Soon!)

Snap Labs Professional gives you AND your team access to the same core features of our platform, plus;

  • Unlimited Users, Deployed Labs, and Lab Apps
  • Unlimited Custom Templates and Snapshots
  • Role Based Access Control

To learn more, check out the Professional page on our site.

To upgrade to Professional, simply select "Upgrade to Professional" from the Account Settings page and enter your billing information. You'll get instant access to the upgraded feature set and can start inviting your teammates to build and collaborate within your own lab designs.

Deleting your Account

To delete your account, select "Delete Account" and confirm your intent to delete your Snap Labs account.


Community Account Deletion

Upon account deletion, Snap Labs will attempt to clean up all the resources we've deployed into your connected AWS account. This includes all deployed lab environments and templates.